Returns & Refunds

Return and Refund Policy

Thank you for shopping at DAPANMG STORE! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, we offer a 30-day hassle-free return policy.

Return Conditions:

  1. Return requests must be submitted within 30 days of receiving the product.

  2. Items must be unused, in their original packaging, and in a resalable condition.

  3. All accessories, manuals, and free gifts must be included.

  4. If the return is due to product defects or shipping errors, we will cover the shipping cost. For personal reasons, the return shipping fee will be borne by the customer.

Return Process:

  1. Contact our customer service via email or WhatsApp to submit a return request.

  2. Once confirmed, we will provide the return address and detailed instructions.

  3. Once the return is received and inspected, we will process your refund within 5–7 business days.

***30 day returns; item must be unused and in original packaging. To return an item: please email to dapanmgstore@dapanmg.com with order number and photo.***